Contact & Help

LIVE CHAT

For advertising and pr opportunities, please use our live chat system.

Welcome to AustralianSenior.com

We have been Australia’s online destination for over 50’s since 2001. Our online platform has recently undergone a total transformation, after many years online, we wanted to bring our systems up to date with the latest technologies and security for our members. We have hit the reset button and have delivered a new fully responsive system that works across desktops, mobiles, and tablets, enabling our users to use our all-new directory features on the go, giving them directions to businesses, services, and locations all around Australiasia. (and beyond).

Our content is building up – so if you have a story or an idea you want to share with us, please hit us up via the contact form, or use the new live chat feature on this page.

With over 285,000 users nationwide, we are THE place online to get involved with the over 50’s market.

We have limited online advertising opportunities, along with email newsletters and dedicated eDM’s to support relevant products and services to our members. It’s a closed-door policy – you must be relevant to our audience to advertise on the platform. If you think you fit the bill, please leave us a message or chat live with us using our chat in the lower right of the screen.

FREQUENTLY ASKED QUESTIONS


Why was my comment deleted?

The online space we have created is an inclusive, positive and proactive environment. Any comment that is abusive, intolerant, or goes against our publishing standards will be deleted. No correspondence will be entered into regarding the moderation of our comments section. Our editor’s decisions are final.

I had an account but can’t login.

We have migrated to an entirely new system. Please click on the “forgot password” link and if you are using the same email address you signed up with, you can reset your password, access and update your account on the new system.

Product and services reviews.

You can submit your products and services for our team to include in our reviews section. Use the chat system on the bottom right corner to contact our team for opportunities.

Where have some of the old features gone?

We have moved to an entirely new system, so our old school features like the online games arcade (that operated with flash plugin) are no longer supported by the online community. Our old profile system with photos and events for users has also been depreciated. If you would like to submit events and other story ideas, please contact us via live chat and our editors can assist you.

Still have a question? Contact us using the chat feature in the bottom right corner of this page.